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DermSource

DermSource is a GPO serving pharmacies across the nation with a purchasing platform exclusively dedicated to dermatology products.

DermSource and its members stand together fighting price hikes and marginalization of the middle market pharmacy, to achieve improved profitability and advance the pharmacy’s ability to serve its customers for the best possible healthcare outcomes.

Have a Question?

Monday - Friday: 09:00 am - 5:00 pm EST 1981 Marcus Ave Suite C129 New Hyde Park, NY 11042 +1 (888) 201-5937 +1 (315) 215-2250 info@DermSource.com

FAQ

General Questions

What is a GPO?

A Group Purchasing Organization (GPO) is an entity that is created to leverage the purchasing power of a group of businesses to obtain discounts from vendors based on the collective buying power of the GPO members.

What services does DermSource provide?

DermSource negotiates contracts with wholesalers and distributors of prescription drugs in the field of dermatology, delivering discounts for participating members – all while retaining a profit margin of no more than 3%.

Is DermSource affiliated with VAWD wholesalers?

All of our DermSource wholesalers are VAWD accredited.

Who is DermSource?

DermSource is a specialty GPO serving pharmacies across the nation with a purchasing platform specific to dermatology products.

Who are DermSource members?

DermSource members are pharmacies located in the United States. See Terms & Conditions for more information.

Membership Questions

How do I become a member of DermSource?

All pharmacies in the United States are invited to complete the Pharmacy Membership Application.

Once I complete the online Membership Application when can I place my first order?

In less than 5 minutes after submitting the online Membership Application you will receive an email with login information and instructions to complete a Membership Agreement. Within 48 hours after submitting the Membership Agreement you will receive a confirmation via email to start purchasing.

What does it cost to become a DermSource member?

Nothing! It is FREE to become a member.

How do I end my membership with DermSource?

To end membership, send an email to info@DermSource.com, with “Cancel my membership” in the subject line. Please include your username and account number associated with your membership.

Order Questions

Is there a minimum purchase order amount?

$100 minimum required for products sold by CityMedRx, to process your Purchase Order.

How do I cancel an order?

All cancelations must be made with the specific wholesaler that you placed your order through.

How long are my items held in my cart?

Your items will only be held in your cart for 24 hours from our inventory. Items will still be displayed in your cart, however, after 24 hours, there is no guarantee that your items will be available.

When will I receive my order?

All orders placed Monday through Thursday are shipped for next day delivery. Orders placed Friday through Sunday are shipped next scheduled day (Monday). The cut off time to place orders varies with each specific wholesaler.

What are the wholesaler's order cutoff times?

  • If your order is shipped from CityMedRx, you will receive it Next Business Day ($100 Minimum) if placed before 6:00 PM ET.

Technical Questions

I am having problems signing into my account.

Please email us at info@DermSource.com for further assistance with your account.

Something isn't right.

If you find something that looks odd or off, let us know at info@dermsource.com and we will fix it right away!

Wholesaler Questions

How can I become a wholesaler working with DermSource?

Wholesalers are invited to inquire by submitting the Wholesaler Inquiry Form. A DermSource representative will contact you shortly.

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